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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in Pennsylvania.  If you are located in Pennsylvania but you are registered as a non-profit organization please call us at 610-584-9000 so that we can set up  your account as non-taxable.  Please do this prior to placing an order.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).